Friday, July 13, 2007

"Can u anyhow email to all to get your complaint heard?"

An officer in SAF was charged for sending a complaint to the Minister and HUNDREDs of other military personnels.

This is considered wrong under General Orders of Mindef for the following reasons ie. the email was sent to:-

- men who were mostly NOT under his command nor

- people in an official position to resolve the matter.

So what can we learn from the incident? Is it applicable to commercial complaints against a certain poor product or service?

I have encountered individuals who have gone to various organs of governments and consumer groups to seek "justice" which they deemed to have been deprived of.

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