helen in townRemember the book "In Search of Excellence". The authors profiled 32 companies. And the rest of the world is supposed to learn from these elite 32. Today, 16 of 32 have already disappeared for various reasons.
Illusion of control - is the point of yesterday's lunch. In simple English, we think we know and that we are in control. The truth is that we don't know what we don't know.
The speaker cited another example. The increase in life expectancy of many developed countries is not due to improvement in medication, science nor annual medical check up. The fact is that the improvement is due to simple improvement in hygiene.
Keep it simple is the solution.
