Don't just say "sorry",...

You must mean what you say. And you must seek to do better than before. In short, don't take it for granted.

A few years ago, I called and apologised to a customer for a mistake my staff made. I was duly given a lecture on the relative weightage different people placed on the word "sorry".

"As a nurse, do you want me to say sorry to you for giving you the wrong medication or injection? People die if we make mistakes. When you people make mistakes, you just apologise and get on with your life."

Think about it, friends. Good day.

I will miss UEFA Euro 2008

$700 dinner

I am going to miss the tournament as a sign of protest for the way Starhub treats its customers.



I thought I would be one of the few lonely people who would protest in this form until I saw the news article last Sunday. It was reported that the take up rate for the subscription has not been to expectation.



So for now, I am holding on to my $10 from Starhub.

Spend money to get something!

I received a promotional material from a bank on my credit card today.

In short, the Bank is asking me to spend $10,000 in 3 months te get a travel bag!

What has the World become... I have been asked to spend till I drop...

So sad when the virtue of saving is silent.

P/S - Let us pray for the living and for those who perished in Myanmar and China.