Saturday, January 17, 2009

A stupid offer!


In the midst of my day, a call came in from Singtel's marketing agent.

She duly informed me of Singtel's latest "promotion". What is the Offer?

"Commit to a 2-year contract in return for longer "free" talk time and increase in "free" sms from 500 to 1,000"

Initially I could not understand the offer and asked her to repeat again. It then dawned upon me that Singtel is trying to buy my 2-year loyalty for NOTHING!!!!!!

Singtel must have analysed their customers' data on talk time/sms utilisation. Perhaps a smart alec came up with the idea that why don't Singtel give these customers something they don't really need in return for tying them down for 2 years....

Please treat your customers with respect too.

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