Incident
On the 7th Jun 2008 about 8.20pm, a group of 5 or 6 trishaws zoomed past my family on the pavement just outside Raffles Hotel. I told them they are not supposed to ride on the pavement. One of them challenged me to complain. I asked him for his name. He said he is "Ah XXXX" in Hokkien. They were wearing bright XXX t-shirts.
I duly wrote to STB.
Firstly, are they allowed to ride on the pavement? Secondly, are they supposed to wear any identification tag or display license to provide the trishaw service?
STB duly responded as follows:-
Open Quote - We read with concern your unpleasant experience with the group of trishaw riders on 7 Jun 08.
Based on your description, the trishaw riders involved are from one of the three licensed operators - XXX Pte Ltd. With regards to your enquiry, we wish to clarify that trishaw riders are not allowed to ride on the pavement. Trishaw riders are to cycle as close as possible to the side of the road in an orderly manner.
Secondly, trishaw riders are to wear a uniformed attire (which is the neon XXX t-shirt for X Company), carry an identification tag and place a license plate number issued by LTA on the trishaw.
We would like to assure you that we have informed X Company about this matter and they have reverted that they will take the necessary actions to remind their trishaw riders to adhere to the traffic rules.
Thank you for bringing this matter to our attention. Have a nice day!" End Quote.
1 comment:
let me share with you when i complained about a vending machine at the library
We were most concerned to receive your call dated xxxxx regarding the experience you had with our vending machine.
Thank you for your valuable feedback which helps us to ensure that we deliver the highest quality products and services.
As a gesture of goodwill, please present this letter to selected BK outlets to redeem 16 0z drink**. This redemptoin is governed by the terms and conditions annexed to this letter. We apologize for any inconvenience caused.
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